Privacy Policy

Clatworthy Residential Surveyors

Last updated: March 2026

1. Introduction

Clatworthy Residential Surveyors is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use and protect any personal information that you provide when using our website.

We only collect personal information that you voluntarily provide through our website contact form.

2. Information We Collect

When you contact us through our website, we may collect the following information:

Your name
Email address
Telephone number
Property address or enquiry details you provide
Any other information you choose to include in your message

We do not collect sensitive personal data through our website.

3. How We Use Your Information

We use the information you provide solely for the purpose of:

Responding to your enquiry
Providing information about our surveying services
Communicating with you regarding a potential or existing instruction

Your information will only be used for legitimate business purposes related to your enquiry.

4. Data Sharing

Clatworthy Residential Surveyors does not sell, rent, or trade your personal information to third parties.

Your information will only be shared if required:

To fulfil a service you have requested
To comply with legal or regulatory obligations

5. Data Storage and Security

We take reasonable steps to ensure that your personal information is kept secure and protected from unauthorised access, disclosure or loss.

Information submitted through our contact form will only be retained for as long as necessary to deal with your enquiry or provide our services.

6. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data where appropriate
Object to or restrict the processing of your data in certain circumstances

If you wish to exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use basic cookies that are necessary for the operation of the site. We do not use cookies to collect personal information or track users for marketing purposes.